Privacy Notices

REGARDING THE PROCESSING OF PERSONAL DATA CONSUMER PRIVACY NOTICE

This privacy notice has been prepared in accordance with Article 10 of the Personal Data Protection Law No. 6698 ("Law") and the Communiqué on the Procedures and Principles to be Followed in Fulfillment of the Disclosure Obligation, Taglon Technology Software and Product Development.Inc ("Biletino") as the data controller.

In Law No. 6502 on Consumer Protection, "Consumer" is defined as a natural or legal person acting for commercial or non-professional purposes. Within the scope of this privacy notice, consumer refers to end-users who have the qualifications of a consumer in accordance with Law No. 6502 and who visit Biletino's website with the domain name 'https://biletino.com/' ("Website"), create an account here and/or purchase event tickets.

As consumers whose personal data are processed in accordance with the Law and the relevant legislation, by reviewing the text below, you can obtain information about the personal data processed by Biletino in its capacity as data controller and the purposes of processing, the recipient groups that data is transferred, the method and legal reason for process, and your rights regarding the personal data in question.

  1. PURPOSES, COLLECTION METHODS AND LEGAL REASONS FOR PROCESSING PERSONAL DATA

Biletino processes your personal data in accordance with the law, in connection with specific, explicit and legitimate purposes, in a limited and measured manner, adhering to the general principles in Article 4 of the Law. As a consumer, you can find the details of which of your personal data are processed for which purposes, on the basis of which legal grounds and which methods are collected in the table below:

Data Category: Credentials

Processed Personal Data
  • Name-Surname

Personal Data Processing Purposes
  • Execution of Goods/Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Customer Relationship Management Processes
  • Execution of Access Authorizations
  • Organization and Event Management
  • Ensuring Physical Space Security
  • Execution of Contract Processes
  • Execution/Supervision of Business Activities
  • Execution of Finance and Accounting Affairs

Processing of Personal Data

Legal grounds

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected via electronic mail, or electronic form on the company website.

Contact Information

Processed Personal Data
  • E-Mail Address
  • Cell Phone Number
  • Address

Personal Data Processing Purposes
  • Execution of Communication Activities
  • Execution of Information Processes
  • Follow-up of Requests/Complaints
  • Execution of Goods / Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Customer Relationship Management Processes
  • Execution of Activities for Customer Satisfaction
  • Execution of Finance and Accounting Affairs
  • Execution of Marketing Processes of Products/Services
  • Execution of Advertising / Campaign / Promotion Processes

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic forms on the Website.

Customer Transaction Information

Processed Personal Data
  • Request/Complaint Information
  • Ticket Purchase Date
  • Past Event Information
  • Seat Number
  • Event Details (Event Name, Date, Time, Rules)
  • Event Participation Information

Personal Data Processing Purposes
  • Tracking Requests / Complaints
  • Execution/Supervision of Business Activities
  • Execution of Customer Relationship Management Processes
  • Execution of Activities for Customer Satisfaction
  • Execution of Goods / Service Sales Processes
  • Execution of Marketing Processes of Products / Services
  • Conducting Marketing Analysis Studies

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the establishment, exercise or protection of a right.
  • It is mandatory for the data controller to fulfill its legal obligation
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject

are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic forms on the Website.

Finance Information

Processed Personal Data
  • Sale Price
  • Payment Information

Personal Data Processing Purposes
  • Execution of Finance and Accounting Affairs
  • Execution of Goods / Service Sales Processes
  • Execution of Goods / Services After Sales Support Services

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic forms on the Website.

Transaction Security Information

Processed Personal Data
  • IP Address

Personal Data Processing Purposes
  • Execution of Marketing Processes of Products / Services
  • Conducting Marketing Analysis Studies

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject

are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through the Website.

  1. TO WHOM AND FOR WHAT PURPOSES PERSONAL DATA MAY BE TRANSFERRED

Your personal data may be transferred to the following third parties and for the specified purposes within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law:

Third Party

Data Categories

Transfer Purpose

Banks

Identity, Communication

Execution of Finance and Accounting Affairs, Execution of Goods / Services After Sales

Support Services

Legal Advisor

Identity, Communication

Monitoring and Execution of Legal

Affairs

Authorized Public Institutions

and Organizations

Identity, Communication

Monitoring and Execution of Legal

Affairs

Financial Advisor

Identity, Communication,

Customer Transaction, Finance

Execution of Finance and

Accounting Affairs

Organizer(s) organizing the event

Identity, Communication

Execution of Goods / Service Sales Processes

Execution of Goods / Services After Sales Support Services Execution of Customer Relationship Management Processes

Execution of Communication Activities

  1. RIGHTS OF THE DATA SUBJECT and METHOD OF EXERCISING THEIR RIGHTS

Pursuant to Article 11 of the Law, your rights regarding your personal data are as follows:

  • Learn whether your personal data is being processed,
  • Request information if your personal data has been processed,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,

  • To know the third parties in Turkey or abroad to whom your personal data is transferred,
  • To request correction of your personal data in case of incomplete or incorrect processing,
  • To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the personal data protection legislation,
  • When you request the correction of incomplete or inaccurate data and the deletion or destruction of your personal data, to request that this situation be notified to third parties to whom we transfer your personal data,
  • To object to the occurrence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems and
  • If you suffer damage due to unlawful processing of personal data, you have the right to demand compensation for this damage.

You can submit your applications and requests regarding your personal data through a petition or, if you wish, through the "Data Subject Application Form" available here.

  • You can submit your inksigned petition with a copy of your identity card to Sultan Selim Mahallesi Hümeyra Sk. Nef 09 Sit. B Blok Apt. No: 7/57 Kağıthane/İstanbul address,
  • By signing with mobile signature or secure electronic signature and sending an e-mail to [email protected],

For applications submitted in writing, Biletino reserves the right to request additional information and/or documents to confirm your identity in order to ensure data security.

Your requests regarding your personal data are evaluated and answered as soon as possible and within 30 days at the latest from the date of receipt by Biletino. If your request is accepted or rejected by explaining the reason, our response will be sent to you free of charge to the address you specified in the application, by mail or e-mail, if possible, in the same way as your request was made. In case the evaluation and decision-making process requires an additional cost, such cost may be charged to you based on the fee in the tariff determined by the Personal Data Protection Board.

This Privacy Notice shall be valid as of the date of its publication by Biletino. Biletino may make changes to this Privacy Notice at any time, if necessary. Amendments to be made by Biletino shall take effect immediately upon their publication. We recommend you to check our website periodically in order to follow the changes in the Privacy Notice.

REGARDING THE PROCESSING OF PERSONAL DATA ORGANIZER (CUSTOMER) PRIVACY NOTICE

This privacy notice has been prepared within the scope of Article 10 of the Personal Data Protection Law No. 6698 ("Law") and the Communiqué on the Procedures and Principles to be Followed in Fulfillment of the Disclosure Obligation by Taglon Technology Software and Product Development.Inc ("Biletino") as the data controller.

Within the scope of this privacy notice , "Organizer" refers to legal or real persons who plan and organize various events such as concerts, exhibitions, seminars, conferences, launches, festivals in cooperation with Biletino; for this purpose, they visit Biletino's website with the domain name 'https://biletino.com/' ("Website") and subscribe to it by accepting the Agreement and publish events on the website.

Natural person Organizers acting on their own behalf and account are referred to in this privacy notice as "Natural Person Organizers" and natural persons acting on behalf of a legal entity Organizers are referred to as "Organizer’s Representative".

As the data subjects whose personal data are processed in accordance with the Law and the relevant legislation, you can review the text below and obtain information about the personal data processed by Biletino in its capacity as data controller and the purposes of processing, the recipient groups transferred, the method and legal reason for process and your rights regarding the personal data in question.

  1. PURPOSES, COLLECTION METHODS AND LEGAL REASONS FORPROCESSING PERSONAL DATA

Biletino processes your personal data in a limited and measured manner in connection with specific, explicit, and legitimate purposes in accordance with the Law, adhering to the general principles in Article 4 of the Law. As an organizer, you can find the details of which of your personal data are processed for which purposes, on the basis of which legal grounds and which methods are collected in the table below:

Real Person Organizer

Data from Category: Credentials

Processed Personal Data
  • Name-Surname
  • Title - Occupational Information
  • TR Identity Number
  • Signature
  • Signature Date
  • Identity Card Serial / Sequence Number (for old ID users)
  • Mother-Father Name
  • Place and Date of Birth
  • Tax Identification Number
  • Trade Registry Number

Personal Data Processing Purposes
  • Execution of Goods/Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Customer Relationship Management Processes
  • Execution of Access Authorizations
  • Organization and Event Management
  • Execution of Contract Processes
  • Execution of Finance and Accounting Affairs
  • Execution of Marketing Processes of Products / Services
  • Conducting Marketing Analysis Studies
  • Monitoring and Execution of Legal Affairs
  • Execution of Communication Activities
  • Execution of Sponsorship Activities

Processing of Personal Data

Legal Grounds

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • It is mandatory for the data controller to fulfill its legal obligation
  • Data processing is mandatory for the establishment, exercise or protection of a right

are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic mail, electronic forms on the Company's website and written agreements.

Contact Information

Processed Personal Data
  • E-Mail Address
  • Cell Phone Number
  • Address
  • Social Media Account Information Used During Registration to the Website

Personal Data Processing Purposes
  • Execution of Communication Activities
  • Execution of Information Processes
  • Follow-up of Requests/Complaints
  • Execution of Goods / Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Customer Relationship Management Processes
  • Monitoring and Execution of Legal Affairs
  • Execution of Finance and Accounting Affairs
  • Execution of Marketing Processes of Products/Services
  • Execution of Sponsorship Activities
  • Execution of Contract Processes

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • Data processing is mandatory for the establishment, exercise or protection of a right
  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic mail, electronic forms on the Website and written agreements.

Finance Information

Processed Personal Data
  • Sale Price
  • Payment Information
  • IBAN-Account Number
  • Bank Name
  • Expenditure Amount

Personal Data Processing Purposes
  • Execution of Finance and Accounting Affairs
  • Conducting Marketing Analysis Studies
  • Execution of Goods / Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Access Authorizations
  • Execution of Customer Relationship Management Processes
  • Organization and Event Management
  • Tracking Requests / Complaints

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic mail, electronic forms on the Website, internal application screen and written agreements.

Transaction Security Information

Processed Personal Data
  • IP Address

Personal Data Processing Purposes
  • Conducting Marketing Analysis Studies

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject

are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through the Website.

Legal Entity Organizer Official

Data Category: Credentials

Processed Personal Data
  • Name Surname
  • TR Identity Number
  • Signature
  • Signature Date

Personal Data Processing Purposes
  • Execution of Goods/Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Customer Relationship Management Processes
  • Organization and Event Management
  • Execution of Contract Processes
  • Conducting Marketing Analysis Studies
  • Monitoring and Execution of Legal Affairs
  • Execution of Communication Activities
  • Execution of Sponsorship Activities

Processing of Personal Data

Legal Grounds

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject

are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic mail, electronic forms on the Website and written agreements.

Contact Information

Processed Personal Data
  • E-Mail Address
  • Cell Phone Number
  • Address
  • Employed Institution

Personal Data Processing Purposes
  • Execution of Communication Activities
  • Execution of Information Processes
  • Follow-up of Requests/Complaints
  • Execution of Goods / Service Sales Processes
  • Execution of Goods / Services After Sales Support Services
  • Execution of Customer Relationship Management Processes
  • Conducting Marketing Analysis Studies
  • Monitoring and Execution of Legal Affairs
  • Execution of Communication Activities
  • Execution of Sponsorship Activities

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • Provided that it is directly related to the conclusion or performance of a contract, it is necessary to process personal data of the parties to the contract
  • Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject
  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic mail or electronic forms on the Website and written agreements.

Finance Information

Processed Personal Data
  • Sale Price
  • Payment Information

Personal Data Processing Purposes
  • Execution of Finance and Accounting Affairs

Legal Grounds for Processing Personal Data

Your personal data may be collected by Biletino in line with the realization of the above-mentioned purposes, as specified in the relevant legislation and Article 5 of the Law;

  • It is mandatory for the data controller to fulfill its legal obligation are processed on the basis of legal grounds.

Methods of Collecting Personal Data

Your personal data mentioned above are collected through electronic mail, electronic forms on the Website and written agreements.

  1. TO WHOM AND FOR WHAT PURPOSES PERSONAL DATA MAY BE TRANSFERRED

Your personal data may be transferred to the following third parties and for the specified purposes within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the Law:

Third Party

Data Categories

Transfer Purpose

Banks

Identity, Communication

Execution of Finance and Accounting Affairs, Execution of Goods / Services After Sales

Support Services

Legal Advisor

Identity, Communication

Monitoring and Execution of Legal

Affairs

Authorized Public Institutions

and Organizations

Identity, Communication

Monitoring and Execution of Legal

Affairs

Financial Advisor

Identity, Communication,

Customer Transaction, Finance

Execution of Finance and

Accounting Affairs

  1. RIGHTS OF THE PERSON IN CONCERN and METHOD OF EXERCISING THEIR RIGHTS

Pursuant to Article 11 of the Law, your rights regarding your personal data are as follows:

  • Learn whether your personal data is being processed,
  • Request information if your personal data has been processed,
  • To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
  • To know the third parties in Turkey or abroad to whom your personal data is transferred,
  • To request correction of your personal data in case of incomplete or incorrect processing,
  • To request the deletion or destruction of your personal data within the framework of the conditions stipulated in the personal data protection legislation,
  • When you request the correction of incomplete or inaccurate data and the deletion or destruction of your personal data, to request that this situation be notified to third parties to whom we transfer your personal data,
  • To object to the occurrence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems and
  • If you suffer damage due to unlawful processing of personal data, you have the right to demand compensation for this damage.

You can submit your applications and requests regarding your personal data through a petition or, if you wish,

through the "Data Subject Application Form" available here.

  • Send your petition with inksignature and a copy of your ID card to Sultan Selim Mahallesi Hümeyra Sk. Nef 09 Sit. B Blok Apt. No: 7/57 Kağıthane/İstanbul address,
  • By signing with mobile signature or secure electronic signature and sending an e-mail to [email protected],

For applications submitted in writing, Biletino reserves the right to request additional information and/or documents to confirm your identity in order to ensure data security.

Your requests regarding your personal data are evaluated and answered as soon as possible and within 30 days at the latest from the date of receipt by Biletino. If your request is accepted or rejected by explaining the reason, our response will be sent to you free of charge to the address you specified in the application, by mail or e-mail, if possible, in the same way as your request was made. In case the evaluation and decision-making process requires an additional cost, such cost may be charged to you based on the fee in the tariff determined by the Personal Data Protection Board.

This Privacy Notice shall be valid as of the date of its publication by Biletino. Biletino may make changes to this Privacy Notice at any time, if necessary. Amendments to be made by Biletino shall take effect immediately upon their publication. We recommend you to check our website periodically in order to follow the changes in the Privacy Notice.